Before activation
Cancellation may be requested before activation starts. Any paid amount is reviewed and returned through the agreed method after verification.
Refund and replacement policy
Each request is handled fairly based on the activation stage and the nature of the digital product.
After activation
Activated digital products are not refundable for change of mind. If the service cannot be delivered or a covered fault occurs, we provide a repair, replacement or appropriate refund.
Time and eligibility
Report issues promptly with the order number and verification details. Warranty does not cover issues caused by changing account details or violating provider terms.